plantronics legend user guide

Plantronics Legend User Guide ⎯ Comprehensive Plan

Poly’s Voyager Legend offers superior audio, all-day comfort, and seamless connectivity—this comprehensive guide details setup, operation, troubleshooting, and maximizing its features.

The Plantronics Legend, now under the Poly brand, represents a pinnacle of Bluetooth headset technology, designed for professionals demanding clear communication and all-day comfort. This headset blends exceptional audio quality with intuitive features, making it ideal for mobile workers and those frequently engaged in calls.

Built upon Plantronics’ decades of experience, the Voyager Legend prioritizes a secure and comfortable fit, alongside reliable connectivity. It’s engineered to minimize distractions, offering noise cancellation and a long-lasting battery. This guide will walk you through everything from initial setup and pairing to advanced features and troubleshooting, ensuring you fully leverage the capabilities of your Voyager Legend.

What’s in the Box? — Package Contents

Upon opening your Plantronics Legend package, you should find the following components: the Voyager Legend headset itself, a micro-USB charging cable for powering and updating the device, and a quick start guide to get you up and running immediately.

Depending on the region and specific bundle, you may also receive a USB adapter for connecting to computers lacking a standard USB port. Some packages include additional ear tips for a customized fit. Carefully verify all items are present and undamaged. Retain the original packaging for potential warranty claims or returns. Refer to the included documentation for detailed illustrations.

Headset Overview — Physical Components

The Plantronics Voyager Legend boasts a sleek, ergonomic design. Constructed primarily of plastic with rubberized accents for comfort, it features a prominent microphone boom adjustable for optimal voice capture. Key components include the Power/Multi-function Button for call control and activation, and dedicated Volume Control Buttons for audio adjustments.

Located on the headset is a discreet Charging Port, utilizing a micro-USB connection. An ear loop ensures a secure fit during use. Understanding the location and function of these physical elements is crucial for effective operation and maximizing the headset’s capabilities.

Power/Multi-function Button

The Power/Multi-function Button on the Plantronics Voyager Legend is central to its operation. A single press powers the headset on or off. During a call, this button answers or ends conversations. When no call is active, a short press initiates voice control, allowing access to smart features.

A longer press typically redials the last number called. The button also plays a role in pairing the headset with devices. Its responsiveness and versatility make it a key interaction point for users, controlling essential functions with simple actions.

Volume Control Buttons

Located conveniently on the Plantronics Voyager Legend, the Volume Control Buttons allow for precise audio adjustments. Pressing the upper button increases the volume, while the lower button decreases it. These buttons aren’t limited to call volume; they also control the volume of streaming audio and voice prompts.

Quickly finding the optimal listening level is easy with these intuitive controls. During a call, adjustments can be made without interrupting the conversation. The buttons provide tactile feedback, ensuring accurate adjustments even while the headset is not in direct view.

Microphone Boom

The Plantronics Voyager Legend features a sleek, adjustable Microphone Boom designed for crystal-clear voice transmission. This boom extends and retracts, allowing for optimal microphone positioning close to your mouth. Proper positioning is crucial for noise cancellation and ensuring your voice is heard clearly during calls.

The boom arm is engineered to minimize background noise, enhancing call quality in busy environments. It’s flexible yet durable, holding its shape once adjusted. Gently move the boom for the best audio performance, ensuring it doesn’t obstruct your movement or comfort.

Charging Port

The Plantronics Voyager Legend utilizes a dedicated Charging Port, typically a micro-USB port, for replenishing the headset’s battery. This port is conveniently located on the headset’s earcup for easy access during charging. A full charge typically takes around 2.3 hours, providing up to 7 hours of talk time.

Use the provided charging cable and a compatible USB power adapter. The LED indicator will illuminate to show the charging status. Avoid using damaged cables or adapters, as they may affect charging efficiency or damage the port. Ensure the port is clean and free of debris for a secure connection.

Charging the Headset

To charge the Plantronics Voyager Legend, connect the provided micro-USB cable to the headset’s Charging Port and a USB power source. The LED indicator will illuminate, typically showing red during charging and turning to green when fully charged. A full charge generally takes approximately 2.3 hours.

It’s recommended to fully charge the headset before its initial use. You can continue using the headset while it’s charging, but charging time may be extended. Avoid exposing the headset to extreme temperatures during charging. Regularly check the charging port for any debris or damage.

Pairing the Plantronics Legend

Pairing the Plantronics Voyager Legend is straightforward. First, ensure the headset is in pairing mode – typically activated by pressing and holding the Power/Multi-function Button until the LED flashes. Then, enable Bluetooth on your device (phone or computer). Select “Voyager Legend” from the list of available devices.

If prompted, enter the pairing code “0000”. Once connected, the LED will indicate a successful pairing. The headset remembers previously paired devices, automatically reconnecting when in range. For optimal performance, keep the headset within Bluetooth range during pairing.

Pairing with a Mobile Phone

To pair with a mobile phone, first put your Plantronics Voyager Legend into discovery mode by pressing and holding the call button until the LED indicator flashes red and blue. Next, navigate to your phone’s Bluetooth settings and initiate a device search.

From the list of available devices, select “Voyager Legend.” You may be prompted to enter a passcode; if so, enter “0000.” Once successfully paired, the LED will turn solid blue. Your phone will now recognize the headset for calls and audio. Ensure Bluetooth remains enabled on your phone for automatic reconnection.

Pairing with a Computer via Bluetooth

Pairing with a computer mirrors the mobile phone process. Place the Voyager Legend in discovery mode by holding the call button until the LED flashes red and blue. On your computer, access Bluetooth settings – typically found in System Preferences (Mac) or Settings (Windows).

Initiate a device scan and select “Voyager Legend” from the list. You might be asked for a pairing code; enter “0000” if prompted. Successful pairing is indicated by a solid blue LED. Ensure the headset is selected as the default audio device in your computer’s sound settings for optimal performance.

Wearing the Headset ⎯ Comfort and Fit

Achieving a secure and comfortable fit is crucial for extended use. The Voyager Legend features an adjustable ear loop and a cushioned earpiece. Gently position the earpiece into your ear canal, ensuring a snug but not overly tight fit. Adjust the ear loop to conform to the contours of your ear, providing stability without pressure.

The microphone boom should be positioned close to your mouth for optimal voice clarity. Experiment with slight adjustments to find the most comfortable and effective positioning. Rubber accents enhance grip and comfort during prolonged wear.

Basic Operations ⎯ Calls and Audio

Answering calls is simple: press the multi-function button once when receiving an incoming call. To end a call, press the same button again. For call clarity, ensure the microphone boom is positioned correctly. Adjusting volume is done using the dedicated volume control buttons located on the headset. Press the “+” button to increase volume and the “-” button to decrease it.

Audio streaming for music or other media utilizes the same volume controls. The headset automatically switches between call and audio modes seamlessly.

Answering and Ending Calls

To answer an incoming call with your Plantronics Legend, simply press the prominent multi-function button located on the earcup once. A voice prompt will confirm the call is answered. If you wish to ignore an incoming call, press and hold the multi-function button for approximately two seconds.

Ending a call is equally straightforward. Press the multi-function button once more during an active call. The headset will provide an audible tone indicating the call has disconnected. Ensure the button is pressed firmly for reliable operation.

Adjusting Volume

Volume control on the Plantronics Legend is managed via dedicated buttons conveniently positioned on the earcup. To increase the volume, press the button marked with a plus (+) symbol. Each press will incrementally raise the audio level. Conversely, to decrease the volume, press the button featuring a minus (-) symbol.

The headset provides audible cues as you adjust the volume, allowing for precise control. Be mindful of your listening environment and avoid excessively high volumes to protect your hearing. Volume settings are retained between calls and power cycles.

Voice Commands — Utilizing Smart Features

The Plantronics Legend incorporates voice command functionality for hands-free operation. Activate the voice assistant – typically Siri, Google Assistant, or Cortana – by pressing and holding the multi-function button. Once activated, clearly state your command, such as “Call [contact name]” or “Check battery level.”

Supported commands vary depending on your connected smartphone. Explore your phone’s voice assistant settings for a complete list. Ensure the headset’s microphone is properly positioned for optimal voice recognition. This feature enhances convenience and safety while on calls.

Understanding LED Indicators

The Plantronics Legend utilizes LED indicators to communicate headset status. A solid blue light signifies the headset is powered on and connected. Flashing blue indicates pairing mode. A red flashing light signals a low battery, requiring immediate charging. During calls, a steady blue light confirms an active connection.

A pulsating purple light often indicates voice assistant activation. Refer to the quick start guide for a complete breakdown of LED behaviors. Understanding these visual cues allows for quick troubleshooting and ensures optimal headset performance throughout the day.

Plantronics Legend Connectivity Options

The Plantronics Legend excels in versatile connectivity. Primarily, it utilizes Bluetooth for wireless pairing with smartphones and computers. Expect a reliable range of up to 30 feet (10 meters), though interference can affect stability. A key feature is multi-device pairing, allowing simultaneous connection to a phone and computer—seamlessly switch between calls and audio.

The headset also supports connecting to desk phones via an optional USB adapter. This flexibility makes the Legend ideal for both mobile and office environments, ensuring consistent communication.

Bluetooth Range and Stability

The Plantronics Voyager Legend boasts a typical Bluetooth range of approximately 30 feet (10 meters). However, actual performance varies depending on environmental factors. Walls, interference from other wireless devices (like Wi-Fi routers), and even body position can reduce the effective range.

For optimal stability, maintain a clear line of sight between the headset and paired device. While the Legend utilizes advanced Bluetooth technology, consistent connectivity is best achieved within the recommended range and minimal obstructions. Expect occasional dropouts in challenging environments.

Multi-Device Pairing

The Plantronics Voyager Legend supports multi-device pairing, allowing connection to both a mobile phone and a computer simultaneously. This feature enables seamless switching between calls and audio from different devices. To pair a second device, initiate pairing mode on both the headset and the new device while the first connection remains active.

The headset intelligently manages connections, prompting you to choose the active audio source when necessary. Note that actively using one device may temporarily disconnect the other; reconnection is usually automatic.

Troubleshooting Common Issues

Plantronics Voyager Legend users occasionally encounter issues. If the headset won’t turn on, ensure it’s adequately charged – a full charge may take time. Pairing problems can often be resolved by clearing previous pairings on both the headset and the device, then restarting the pairing process.

Audio quality issues? Check the microphone boom position and ensure a stable Bluetooth connection. If problems persist, consult the Poly/Plantronics Hub software for firmware updates or factory reset options. Refer to the full user manual for detailed steps.

Headset Won’t Turn On

If your Plantronics Voyager Legend fails to power on, first verify it has sufficient charge. Connect the headset to the charging base or a USB power source for at least 30 minutes. A depleted battery is the most common cause.

If charging doesn’t resolve the issue, attempt a hard reset by holding the power button for 15-20 seconds. If still unresponsive, try a different charging cable and adapter. Consult the Poly/Plantronics Hub software for further diagnostics or contact customer support for assistance.

Pairing Problems

Experiencing difficulty pairing your Plantronics Voyager Legend? Ensure Bluetooth is enabled on your device and the headset is in pairing mode (indicated by a flashing LED). Remove the Voyager Legend from your device’s Bluetooth list and restart the pairing process.

Confirm the headset isn’t already connected to another device. If problems persist, try resetting the headset to factory defaults. The Poly/Plantronics Hub software can also assist with troubleshooting pairing issues and updating firmware for optimal compatibility.

Software and Updates — Poly/Plantronics Hub

The Poly/Plantronics Hub software is essential for managing your Voyager Legend. It allows for firmware updates, ensuring optimal performance and access to the latest features. Through the Hub, you can customize audio settings, configure voice assistants, and view headset status.

The software also provides valuable troubleshooting resources and access to support documentation. Regularly checking for updates via the Hub guarantees compatibility with your devices and maintains the headset’s functionality. Download the Poly/Plantronics Hub from the Poly website.

Cleaning and Maintenance

To ensure longevity and hygiene, regularly clean your Plantronics Legend. Use a soft, slightly damp cloth to wipe down the headset, particularly the ear cushions and microphone boom. Avoid abrasive cleaners or solvents, as these can damage the plastic components.

For stubborn grime, a mild soap solution can be used, but ensure the headset is thoroughly dried afterward. Regularly inspect the charging port for debris and gently clean it with a dry, soft brush. Proper cleaning maintains audio quality and prevents bacterial build-up.

Safety Precautions

Prioritize safety when using your Plantronics Legend. Avoid using the headset at excessively high volumes for prolonged periods to prevent hearing damage. Do not disassemble the device, as this voids the warranty and poses potential risks.

Keep the headset away from extreme temperatures and humidity. Do not use the headset while operating machinery or driving, as it can impair awareness. If you experience discomfort or irritation while wearing the headset, discontinue use immediately. Always handle the charging cable with care to avoid electrical hazards.

Technical Specifications

The Plantronics Voyager Legend boasts Bluetooth v4.0, offering a wireless range of up to 30 feet (10 meters). It features a rechargeable lithium-ion battery providing up to 7 hours of talk time and 9 days of standby. The headset supports wideband audio for clear voice transmission.

Its microphone utilizes noise cancellation technology. Weight is approximately 2.8 oz (80g). Charging time is around 2.3 hours for a full charge. Compatible with most Bluetooth-enabled devices, it supports profiles including A2DP, AVRCP, HFP, and HSP.

Warranty Information

Plantronics (now Poly) typically offers a one-year limited warranty against defects in materials and workmanship from the date of purchase for the Voyager Legend. This warranty covers repair or replacement at Poly’s discretion.

Accidental damage, misuse, or unauthorized modifications are not covered. Proof of purchase is required for warranty service. Customers can initiate a warranty claim through Poly’s support website or by contacting their customer service team. Extended warranty options may be available for purchase separately, providing additional coverage beyond the standard one-year period.

Resetting the Plantronics Legend

Resetting your Plantronics Legend can resolve various connectivity or functionality issues. To perform a factory reset, press and hold the Call Control button for approximately 10 seconds, until the LED indicator flashes red and blue. This clears all paired devices and returns the headset to its original settings.

After resetting, you’ll need to re-pair the headset with your devices. Note that a reset will also erase any customized settings you’ve previously configured. Consult the full user manual available on Poly’s website for detailed step-by-step instructions and troubleshooting tips.

Using the Headset with Unified Communications Platforms

The Plantronics Legend seamlessly integrates with popular Unified Communications (UC) platforms like Microsoft Teams, Zoom, and Skype for Business. Utilizing Poly’s software, or the Plantronics Hub, ensures optimal compatibility and access to advanced features. This includes streamlined call control and enhanced audio quality during virtual meetings.

Proper configuration within your UC platform is crucial for full functionality. Refer to Poly’s support documentation for specific instructions tailored to your chosen platform, maximizing the headset’s potential within your professional communication workflow.

Maximizing Battery Life

To extend the Plantronics Legend’s battery life, adjust the volume to a comfortable level, as higher volumes consume more power. Disable features like voice prompts when not needed. When not in use, power off the headset completely instead of leaving it in standby mode.

Avoid exposing the headset to extreme temperatures, which can degrade battery performance. Regularly updating the headset’s firmware via the Plantronics Hub can also optimize power consumption. Fully charge the headset before extended use to ensure consistent performance throughout the day.

Frequently Asked Questions (FAQ)

Q: My headset won’t pair. A: Ensure Bluetooth is enabled on both devices and the headset is in pairing mode. Try resetting the headset. Q: How do I update the firmware? A: Download the Plantronics Hub software and follow the on-screen instructions.

Q: What does a flashing red light mean? A: It indicates a low battery. Charge the headset immediately. Q: Can I use the Legend with Skype? A: Yes, it’s compatible with most Unified Communications platforms. Refer to the Poly documentation for specific setup instructions.