www.vehiclecontrol/policies/privacy-notice-manual

This manual outlines Vehicle Control Services’ commitment to transparency and accountability in processing personal data․ It provides a comprehensive guide to understanding our data practices, ensuring compliance with GDPR and UK data protection laws․ The manual is designed to help individuals understand how their information is collected, used, and protected while interacting with our services․

1․1 Overview of Vehicle Control Services

Vehicle Control Services, established in 1990, provides comprehensive parking solutions across the UK․ With over 1500 sites nationwide, we serve universities, NHS Trusts, and commercial agents․ Our services include manual ticketing, data processing, and enforcement, ensuring efficient parking management․ Committed to transparency, we align our practices with GDPR and UK data laws, protecting user data and ensuring compliance․ Our operations span public and private sectors, offering tailored solutions to meet diverse needs while maintaining high standards of privacy and security․

1․2 Purpose of the Privacy Notice

The purpose of this Privacy Notice is to inform individuals about how Vehicle Control Services collects, uses, and protects their personal data․ It ensures transparency and accountability in our data practices, aligning with GDPR and UK data protection laws․ This notice outlines the types of data we process, the legal basis for processing, and the rights individuals have over their information․ It serves as a detailed guide to understanding our commitment to privacy and data security, ensuring individuals are fully informed about their personal data handling․

General Data Protection Regulation (GDPR) Compliance

Vehicle Control Services adheres to GDPR principles, ensuring transparency, accountability, and lawful processing of personal data․ This section outlines our commitment to GDPR compliance and data protection standards․

2․1 Key Principles of GDPR

The GDPR is founded on seven core principles: lawfulness, fairness, and transparency; purpose limitation; data minimization; accuracy; storage limitation; and confidentiality, integrity, and accountability․ These principles ensure personal data is processed ethically and securely․ Vehicle Control Services aligns its practices with these principles to safeguard individuals’ rights and maintain trust․ By adhering to GDPR standards, we ensure transparency in data collection and processing, minimizing risks and protecting individuals’ privacy effectively․

2․2 Registered Vehicle Keeper Details

Vehicle Control Services processes registered vehicle keeper details, including name, postal address, and contact information, to issue parking charge notices and enforce parking rules․ This data is collected lawfully under GDPR and UK data protection laws, ensuring transparency and security․ The information is used solely for parking enforcement purposes, safeguarding data integrity and confidentiality․ By adhering to these principles, we maintain trust and accountability in our data handling practices, aligning with legal requirements and individual rights․ Accuracy and lawful processing are prioritized to protect privacy and comply with regulations effectively․

2․3 Hirer Information Requirements

Vehicle Control Services collects hirer information, including name, telephone number, email, and serviceable address, to process parking agreements and enforce terms․ This data is essential for contract fulfillment and communication; We ensure compliance with GDPR and UK data protection laws, maintaining confidentiality and security․ Hirer details are used solely for legitimate purposes, such as issuing notices or resolving disputes․ Access to this information is restricted to authorized personnel to safeguard privacy and prevent unauthorized use, ensuring lawful processing and accountability․ Accuracy and transparency are prioritized to uphold trust and legal standards․

Data Subject Rights

Individuals have rights under GDPR, including access, correction, deletion, and restriction of their personal data․ These rights ensure transparency and control over how their information is processed․

3․1 Rights of Individuals Under GDPR

Under GDPR, individuals have the right to access, correct, or delete their personal data․ They can also restrict processing, object to profiling, and request data portability․ These rights empower individuals to control their information and ensure transparency in how it is used․ Vehicle Control Services respects these rights and provides mechanisms for individuals to exercise them, ensuring compliance with GDPR principles․ Exemptions may apply in cases where data is anonymized or aggregated for legitimate purposes․

3․2 Accessing and Correcting Personal Data

Individuals have the right to access and correct their personal data held by Vehicle Control Services․ Requests can be made via online forms or by contacting our support team․ We strive to ensure data accuracy and will promptly address any discrepancies․ Corrections may include updating contact details or addressing erroneous information․ This ensures transparency and accountability in data handling, aligning with GDPR principles․ Requests are processed within legal timeframes, maintaining confidentiality and security throughout the process․

Cookies and Data Collection Practices

We use cookies to enhance your experience․ Necessary cookies are essential for website functionality, while others help analyze traffic․ You can manage preferences in settings․

4․1 Types of Cookies Used

We utilize necessary cookies for essential website functions, such as navigation and security․ Performance cookies analyze traffic to improve user experience, while functional cookies enable personalized features․ Targeting cookies help deliver relevant advertisements․ All cookies are categorised based on purpose and are securely managed to ensure transparency and user control․ By using our services, you consent to these cookies․ You can manage preferences via browser settings or our cookie policy page․

4․2 Managing Cookie Preferences

Users can manage cookie preferences through their browser settings, allowing them to accept, decline, or customize cookie usage․ Third-party tools and browser extensions can also block or delete cookies․ Disabling certain cookies may impact website functionality․ For detailed guidance, visit our Cookie Policy page․ This resource provides step-by-step instructions for adjusting settings and understanding cookie usage․ Transparency and user control are prioritized to ensure informed decisions about data sharing and privacy․ Adjusting preferences helps tailor your experience while maintaining security and functionality․

Vehicle Data Processing

VCS processes vehicle data to improve services, ensure compliance, and enhance user experiences․ Data collected includes location, usage patterns, and operational metrics, all in line with GDPR guidelines․

5․1 Data Collected from Vehicles

VCS collects vehicle data, including location, time of entry/exit, mileage, and vehicle identifiers, to monitor usage and enforce parking policies․ This data is used to issue notices, improve services, and ensure compliance with operational requirements․ Collection is conducted via automated systems, such as ANPR cameras, and manual processes․ Vehicle data is processed in accordance with GDPR and UK data protection laws to ensure transparency and accountability in its use․ This information helps maintain efficient parking management and supports enforcement activities․

5․2 Use of Vehicle Data for Enforcement

VCS uses vehicle data to enforce parking policies and issue Parking Charge Notices (PCNs)․ Data such as ANPR captures, time stamps, and vehicle identifiers help identify breaches of terms․ This information supports enforcement actions, ensuring compliance with parking rules․ Vehicle data may also be shared with third-party enforcement agencies to recover unpaid charges․ By leveraging this data, VCS maintains fair and consistent enforcement, protecting the integrity of parking facilities and ensuring a smooth experience for all users․ This process aligns with legal requirements and data protection standards․

Enforcement and Manual Tickets

Vehicle Control Services enforces parking policies through manual ticket issuance and digital systems, ensuring compliance and fairness․ This process aligns with data protection standards․

6․1 Issuance of Parking Charge Notices

Parking Charge Notices (PCNs) are issued to vehicles violating parking regulations․ Vehicle Control Services uses manual and automated systems to enforce compliance․ Notices are clearly visible, often placed on windscreens, and contain details of the contravention, applicable charges, and payment instructions․ Personal data collected during this process is handled in accordance with GDPR and UK data protection laws to ensure transparency and legal compliance․ The issuance process is designed to be fair, providing drivers with clear guidance on resolving the charge․

6․2 Manual Ticketing Process

The manual ticketing process involves trained personnel issuing Parking Charge Notices (PCNs) directly to vehicles․ Tickets are placed on windscreens and include details of the contravention, payment instructions, and appeal processes․ Personal data collected during this process, such as vehicle registration and location, is handled securely in compliance with GDPR․ The manual process ensures transparency and fairness, providing drivers with clear information to resolve the charge or appeal if necessary․ This approach aligns with our commitment to protecting privacy while enforcing parking regulations effectively․

Data Retention and Security

Vehicle Control Services retains personal data for limited periods, typically no more than three months for unpaid charges․ We employ robust security protocols to safeguard data integrity and confidentiality․

7․1 Data Retention Policies

Vehicle Control Services adheres to strict data retention policies, ensuring personal data is retained only for necessary periods․ Data related to unpaid charges is typically kept for three months, while enforcement data may be retained longer for legal compliance․ Specific retention periods vary based on data type, such as vehicle keeper details or hirer information․ All data is securely stored and disposed of responsibly once the retention period expires, ensuring compliance with GDPR and UK data protection laws․